Refund Policy
Refund & Cancellation Policy
Entovie Business Solutions Private Limited
Effective Date: June 1, 2025
📌 1. Nature of Services
Entovie Business Solutions provides professional consulting and advisory services in real estate, business strategy, and related domains. These are intangible, time-based services and not physical products.
🚫 2. No Refund on Completed Services
Once a consultation, strategy session, or advisory service has been rendered or initiated, the fee becomes non-refundable, as time, expertise, and resources are invested during the engagement.
🕐 3. Rescheduling Policy
Clients may reschedule a booked consultation at least 24 hours in advance at no additional cost.
To reschedule, please email us at: info@entovierealestate.com
💰 4. Refunds for Prepaid Sessions (Unused)
If you’ve prepaid for a consultation or package and wish to cancel before the service is rendered, you may request a full or partial refund as per these terms:
- 100% refund if cancelled within 12 hours of payment and before any work begins.
- 50% refund if cancelled up to 24 hours before the scheduled session.
- No refund if cancelled within 24 hours of scheduled time or after service begins.
All eligible refunds will be processed and credited within 7–10 business days to the original payment method.
⚖️ 5. Exceptions
Refunds will not be issued in cases where:
- You do not attend or respond at the time of the session (“no-show”)
- You are dissatisfied after the session due to subjective reasons
- You fail to provide required information, documents, or cooperation
📬 6. Contact for Refund Requests
For cancellations or refund requests, contact:
📧 info@entovierealestate.com
📞 +91 98480 25727
Kindly include your name, invoice number, date of booking, and reason for cancellation.
🛡️ 7. Policy Changes
Entovie reserves the right to amend this policy at any time. The updated version will be posted on our website and will take effect immediately.